Email

Move your email to Tasjeel.ae from another provider

1 minute readUpdated 19 Oct 2026

Moving your email to us? We’ll move your mailboxes and your old messages for you, free. Your old email keeps working until the switch.

How the move works

  1. Order your plan

    Hosting or an email plan, with enough mailboxes for everyone. See what each plan includes on our website.

  2. Chat with us or open a ticket

    List the email addresses you want to move and tell us who your email is with now. We’ll tell you exactly what we need from you.

  3. We create your mailboxes and copy your email

    We set up the same addresses with us and copy your old messages and folders across. Your old email keeps working while we do it.

  4. Switch your email to us

    When we’re done, we send you the DNS records to add, or add them for you. From then on, new email arrives with us.

  5. Set up your phones and computers

    Add your mailboxes with our settings. See Email settings: server names and ports.

  6. Change your old passwords

    If you shared any passwords with us for the move, change them once it’s done.

Moving a website too?

We move both together, free. See Move your website to Tasjeel.ae: free migration.

Don’t cancel your old provider too early.

Keep it running until we confirm the move is finished and your new email is arriving with us.

Need a hand?

Real people, 24/7. Tell us what you’re trying to do and we’ll help.

Still stuck?

Real people, 24/7, in writing, so everything stays on record. For account changes on chat, have your support PIN ready.

Open a ticket

Best for account and billing changes

Live chat

Quick questions, answered fast

WhatsApp

+971 52 499 2756