Add your Tasjeel.ae mailbox to the Mail app that comes with your iPhone or iPad. It takes about two minutes.
Before you start
You’ll need your email address, your mailbox password and your server name. See Email settings: server names and ports.
Add your mailbox
- Open Mail Accounts
Open Settings, tap Apps, then Mail, then Mail Accounts. On older iPhones it’s Settings › Mail › Accounts.
Settings › Apps › Mail: tap Mail Accounts - Tap Add Account
Tap Add Account at the bottom of your list of accounts.
Tap Add Account - Type your email, then choose from a list
Type your full email address. Then tap choose from a list underneath it, not Next.
Your email address, then choose from a list - Tap Add Other Account
At the bottom of the list of providers, tap Add Other Account….
Tap Add Other Account… - Tap Mail Account
More choices open in the same list. Tap Mail Account.
Tap Mail Account - Fill in your details
Type your name (as people will see it on your emails), your email address and your mailbox password. Description is just a label for you. Tap Next.
Name, email, password and description, then Next - Choose IMAP and fill in the incoming server
Make sure IMAP is selected at the top. Under Incoming Mail Server, type your server name or
mail.yourdomain.aein Host Name, your full email address in User Name, and your password.Server name or mail.yourdomain.ae?Use
mail.yourdomain.aeonly if your domain points to your Tasjeel.ae hosting. Use your server name (such asfinyaan.tasjeel.ae) if any of these apply: your website is hosted somewhere else (such as Shopify or Wix) · your domain uses Cloudflare · your DNS is managed outside Tasjeel.ae · your app says it can’t verify the server or its certificate. Whichever you choose, use the same one for incoming and outgoing.
IMAP selected, then Host Name and User Name - Fill in the outgoing server
Under Outgoing Mail Server, type the same server name in Host Name. Fill in User Name and Password too, even though your iPhone says they’re optional. Without them, your emails won’t send. Tap Next.
Outgoing Host Name, User Name and Password - Save
Your iPhone checks the settings. When it’s done, leave Mail on and tap Save.
Leave Mail on and tap Save - Check your inbox
Open the Mail app. Your new mailbox is listed under its description. Send yourself a test email to check sending works.
Your new inbox in the Mail app
Your iPhone finds the right ports and security by itself. For sending it usually picks port 587, which works fine. If it ever asks: incoming 993 with SSL on, outgoing 465 with SSL on, or 587.
Check your sending settings
If your emails won’t send, check the outgoing server.
- Open your account
Open Settings › Apps › Mail › Mail Accounts, tap your Tasjeel.ae account, then Account Settings.
Tap Account Settings - Tap SMTP
Under Outgoing Mail Server, tap SMTP.
Tap SMTP under Outgoing Mail Server - Tap your server
Under Primary Server, tap your server name. It should say On.
Tap the primary server - Check the details
Make sure your password is filled in, Use SSL is on and Server Port is 587 or 465. Tap Done.
Password filled in, Use SSL on, port 587 or 465
Common questions
It says “Cannot Get Mail” or that the username or password is wrong.
Check that Host Name holds the server name and User Name holds your full email address. They’re easy to swap. Then retype the password. If you’re still stuck, set a new mailbox password in cPanel. See Change or reset an email password.
It says it “Cannot Verify Server Identity”.
Use your server name, such as finyaan.tasjeel.ae, instead of mail.yourdomain.ae, for both servers. See Email settings: server names and ports.
My emails won’t send.
Check your outgoing server, as shown in Check your sending settings above. The password is the one most often missing.
Can I use the Gmail app on my iPhone instead?
Yes. See Set up email in the Gmail app (Android and iPhone).