Email

Set up email in Outlook for Mac

2 minute readUpdated 19 Oct 2026

Add your Tasjeel.ae mailbox to Microsoft Outlook on your Mac.

Before you start

You’ll need your email address, your mailbox password and your server name. See Email settings: server names and ports.

Add your mailbox

  1. Type your email

    Open Outlook. The first time, it asks for your email address. Already using Outlook? Click Outlook in the menu bar, then Settings › Accounts › +. Type your full email address and click Continue.

    Your email address, then Continue
    Your email address, then Continue
  2. Choose IMAP

    When Outlook asks for the provider, click IMAP. Don’t choose Microsoft 365 or Exchange: your Tasjeel.ae email isn’t Exchange.

    Choose IMAP
    Choose IMAP
  3. Click Sync directly with IMAP

    Outlook offers to sync your email to the Microsoft Cloud. Click Sync directly with IMAP underneath the Sign in button, so your email connects straight to your Tasjeel.ae mailbox.

    Sync directly with IMAP
    Sync directly with IMAP
  4. Fill in the servers

    Enter your password for both IMAP and SMTP. Set IMAP Incoming Server to your server name, port 993, and SMTP Outgoing Server to the same server name, port 465. Leave both set to Use SSL to connect (recommended). Click Add Account.

    Server name or mail.yourdomain.ae?

    Use mail.yourdomain.ae only if your domain points to your Tasjeel.ae hosting. Use your server name (such as finyaan.tasjeel.ae) if any of these apply: your website is hosted somewhere else (such as Shopify or Wix) · your domain uses Cloudflare · your DNS is managed outside Tasjeel.ae · your app says it can’t verify the server or its certificate. Whichever you choose, use the same one for incoming and outgoing.

    Both servers, ports 993 and 465, SSL, then Add Account
    Both servers, ports 993 and 465, SSL, then Add Account
  5. Done

    You’ll see IMAP account has been added. Your mailbox appears in Outlook’s folder list.

    IMAP account has been added
    IMAP account has been added
Prefer the Microsoft Cloud option?

Clicking Sign in instead also works. Outlook then keeps a copy of your email in Microsoft’s cloud as well as in your Tasjeel.ae mailbox.

Common questions

Outlook keeps asking for my password.

The saved password is wrong or out of date, often after it was changed in cPanel. Update it in Outlook › Settings › Accounts.

Outlook says it can’t connect.

Check the password, then change both servers to your server name, such as finyaan.tasjeel.ae. See Email settings: server names and ports.

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