Add your Tasjeel.ae mailbox to new Outlook for Windows, Microsoft’s newer Outlook, out since 2023.
Which Outlook do I have?
Classic Outlook
Outlook 2016, 2019, 2021 and 2024, and the Outlook that comes with Microsoft 365. See Set up email in classic Outlook.
New Outlook for Windows
Microsoft’s newer Outlook, out since 2023. It replaced the Windows Mail app from 2025 and comes on many new Windows 11 PCs. See Set up email in new Outlook for Windows.
Before you start
You’ll need your email address, your mailbox password and your server name. See Email settings: server names and ports.
Add your mailbox
- Open Settings
Click the ⋯ menu at the top right of Outlook, then Settings.
The ⋯ menu, then Settings - Click Add account
Under Accounts › Your accounts, click Add account.
Accounts, then Add account - Type your email
Type your full email address and click Continue.
Your email address, then Continue - Check it says IMAP
The next screen should say IMAP at the top. If it shows another provider, click Select provider and choose IMAP.
If needed: Select provider › IMAP - Type your password and show the settings
Enter your mailbox password, then turn on Show more.
Password, then turn on Show more - Fill in the servers
In IMAP Incoming server, type your server name, port 993, SSL / TLS. Scroll down: SMTP username is your full email address, SMTP Outgoing server is the same server name, port 465, SSL / TLS. Leave SMTP password empty if it’s the same as your mailbox password. Click Continue.
Server name or mail.yourdomain.ae?Use
mail.yourdomain.aeonly if your domain points to your Tasjeel.ae hosting. Use your server name (such asfinyaan.tasjeel.ae) if any of these apply: your website is hosted somewhere else (such as Shopify or Wix) · your domain uses Cloudflare · your DNS is managed outside Tasjeel.ae · your app says it can’t verify the server or its certificate. Whichever you choose, use the same one for incoming and outgoing.
Incoming server, port and connection type - Allow the sync
New Outlook says it needs to sync your email to the Microsoft Cloud. Click Continue. While it finishes, it may show a QR code to get Outlook on your phone; you can ignore it.
Sync your IMAP account: Continue - Done
Your mailbox appears in the folder list on the left, under your email address.
Your mailbox in the folder list
New Outlook keeps a copy of your email in Microsoft’s cloud. Your email still lives in your Tasjeel.ae mailbox as well. If you’d rather it didn’t, use classic Outlook or another mail app.
Check or change your settings later
Click ⋯ › Settings › Accounts, then Manage next to your email address. Scroll down to IMAP configuration to see the server and port.
Common questions
Outlook keeps asking for my password.
The password saved in Outlook is wrong or out of date, often after it was changed in cPanel or webmail. Remove the account under ⋯ › Settings › Accounts › Manage, then add it again with the new password.
Outlook says it can’t connect, or shows a certificate warning.
Change both servers to your server name, such as finyaan.tasjeel.ae. See Email settings: server names and ports.
Should I choose Microsoft 365 or Exchange?
No. Your Tasjeel.ae email works with IMAP. Microsoft 365 and Exchange are Microsoft’s own email services.