Add your Tasjeel.ae mailbox to the Samsung Email app that comes with Samsung Galaxy phones. Prefer the Gmail app? See Set up email in the Gmail app (Android and iPhone).
Before you start
You’ll need your email address, your mailbox password and your server name. See Email settings: server names and ports.
Add your mailbox
- Open Samsung Email and tap Other
The first time you open the app, you’ll see Set up Email. Tap Other. Already using the app for another account? Tap the ☰ menu, then ⚙ Settings › Add account › Other.
Tap Other - Type your email and password, then tap Manual setup
Enter your full email address and your mailbox password. Then tap Manual setup at the bottom left. Don’t tap Sign in yet: the app would guess your settings, and often guesses wrong.
Tap Manual setup, not Sign in - Choose IMAP account
When the app asks for the account type, tap IMAP account.
Choose IMAP account - Fill in the incoming server
Check Username is your full email address. In IMAP server, type your server name or
mail.yourdomain.ae. Set Security type to SSL and Port to 993. Leave IMAP path prefix empty.Server name or mail.yourdomain.ae?Use
mail.yourdomain.aeonly if your domain points to your Tasjeel.ae hosting. Use your server name (such asfinyaan.tasjeel.ae) if any of these apply: your website is hosted somewhere else (such as Shopify or Wix) · your domain uses Cloudflare · your DNS is managed outside Tasjeel.ae · your app says it can’t verify the server or its certificate. Whichever you choose, use the same one for incoming and outgoing.Username, IMAP server and security type - Fill in the outgoing server
Scroll down. In SMTP server, type the same server name. Set Security type to SSL and Port to 465.
Incoming port 993, then the outgoing server - Turn on sign-in for sending
Make sure Require authentication to send emails is on, with your full email address and password underneath.
Port 465 and Require authentication to send emails - Tap Sign in
Tap Sign in. After a few seconds your inbox appears. Send yourself a test email to check sending works.
Your inbox, with your email address at the top
Change the settings later
Tap the ☰ menu, then ⚙ Settings, tap your email address, then Server settings.
Common questions
It says “Could not verify account”.
The app couldn’t log in. Tap Show password and check it carefully, and check the username is your full email address. Then check the server name. If you’re still stuck, set a new mailbox password in cPanel and try again. See Change or reset an email password.
It says it can’t connect, or shows a certificate warning.
Use your server name, such as finyaan.tasjeel.ae, instead of mail.yourdomain.ae, for both servers. See Email settings: server names and ports.
I don’t have a Samsung phone.
Use the Gmail app instead. It comes with every Android phone. See Set up email in the Gmail app (Android and iPhone).