Your domains, hosting and email each renew on their own date. We send the invoice early and remind you along the way, so nothing expires by surprise. Here’s exactly what happens, and when.
The renewal timeline
For a yearly domain renewing on 1 June, this is what you’ll see:
- 60 days before
Email reminder that your domain is coming up for renewal.
- 30 days before
We create your renewal invoice, if auto-renew is on. You can pay it any time from now. (Monthly plans: 15 days before.)
- 15 and 7 days before
Domain renewal reminders.
- 1 day before
Invoice reminder.
- Renewal date
If you have a saved card, we charge it automatically. Your service carries on without a break.
- 1, 2 and 5 days after
If the invoice is still unpaid, overdue reminders.
- 1 and 7 days after
For domains, reminders that the domain has expired.
Pay before the renewal date to avoid any break. If yours has already expired, see “My domain expired: grace and restore periods”.
Paying a renewal invoice
- Open your invoices
In the client area, go to Billing › My Invoices. Unpaid invoices show at the top.
My Invoices, with the unpaid invoice at the top - Open the invoice
Click Manage next to it to see what it covers.
- Pay
On the right, choose your Payment Method and click Pay Now.
An unpaid domain renewal invoice
When you pay by card, you can save it. We then charge it on each renewal date, so you don’t need to do anything.
Turning auto-renew on or off
Domains renew automatically by default. In Domains › My Domains, use the Auto Renew switch next to each domain.
If it’s off, we don’t create a renewal invoice and we won’t charge your card. You’ll still get the reminder emails (60, 15 and 7 days before, and after it expires), so you can still renew it yourself any time with Renew Domain on the domain’s page. If you do nothing, the domain expires on its renewal date.
Common questions
Why did I get an invoice a month before my renewal?
We invoice 30 days early so you have time to pay without rushing. Paying early never shortens your term: your new year is added on from your current renewal date.
I have lots of services and get lots of invoices.
Each service renews on its own date, so you get one invoice per date. Services that share a date go on one invoice.
Why does my invoice show a different date from when I paid?
Once paid, the invoice shows the payment date. The renewal date for your service stays the same.
Are the prices on the invoice the same as the website?
Yes. Renewal prices are on our website, and VAT is added on top where it applies.