Sometimes your account holds credit, for example from a refund or a correction. Here’s where you see it and how it’s used.
How credit is used
- It’s used by itself. Credit is taken off your next invoice automatically. You don’t need to do anything.
- You can see it on your client area dashboard and on the invoice it was applied to.
- Where it comes from: refunds given as credit, for example for unused time on an annual plan, and corrections we make to your account.
Can I add credit in advance?
No. Topping up your account isn’t available. Pay each invoice when it arrives instead.