Forgotten the password for my.tasjeel.ae? You can reset it yourself in about a minute, as long as you can get to the email address on your account.
Your client area, cPanel and each email mailbox have separate passwords. Resetting one doesn’t change the others.
Reset it yourself
- Open the login page
Go to my.tasjeel.ae and click Forgot? next to Password.
The login page - Enter your email
Type the email address you log in with and click Submit.
Lost Password Reset - Answer your security question
If you set one, you’ll be asked for the answer.
- Open the email
We send a reset link to that address. Click it.
- Choose a new password
Use something long that you don’t use anywhere else, then save. You’re logged in.
The reset email didn’t arrive
- Check your spam or junk folder, and search for “tasjeel”.
- Wait five minutes, then try once more. Several requests in a row can slow things down.
- Make sure it’s the email you log in with. Your company may have used a different address when the account was set up.
Still nothing? Open a ticket or chat with us and tell us the email you tried.
Can’t get into that email at all?
For your security, we can’t simply change the email or password on an account. Contact us and we’ll explain what we need to confirm it’s you.
Keep your account safe
Once you’re back in, turn on two-factor authentication: click your name at the top, choose Security Settings, then Click here to Enable. Even someone with your password then can’t get in without your phone. Your security question is on the same page.
Common questions
I reset my password but cPanel still won’t let me in.
cPanel has its own password, separate from your client area. See Change or reset your cPanel password.
I don’t remember my security question answer.
Contact us. We’ll check it’s you before we help.
Someone else in my company manages the account.
Ask them to add you under User Management, so you get your own login.