If a whois lookup shows Tasjeel.ae as your domain’s registrar but you’ve never had an account with us, someone registered it for you, usually a web designer, agency or IT provider.
Find who registered it
Ask whoever built your website or set up your email. They most likely have the domain in their Tasjeel.ae account. Ask them to give it to you, or to renew it.
Get it into your own account
Your name is on the domain
Email us from the registrant email address on the domain record, with your ID. We can move that domain into your own Tasjeel.ae account.
Someone else’s name is on it
Ask that person or company to move it to you. If your company paid for it and they won’t act, contact us and we’ll explain the documents we need.
Anyone can pay to keep a domain from expiring, by bank transfer. Paying doesn’t give you access or ownership, but it stops the domain being lost while you sort it out.
What we can and can’t tell you
For privacy, we can’t tell you whose account a domain is in, or share its details beyond what a public whois lookup shows.